We at Nyadowa care worked hard to deliver care to all our clients in 2023, which was a challenging year for many people. Service delivery was good. Customer satisfaction was high albeit dealing with some challenging situations that happen within a business. We continue to grow as a business and the team.
Families and their loved ones enjoyed keeping up to date with the Oncare App and here is what someone said about us ” Mum’s discharge from the hospital after a 9-week stay was always going to be a challenge but thankfully we fell lucky with the care company who delivered her care plan. From the start carers were on time and professional, accurately managing medication, access, individual needs and above all care and companionship.
The Oncare app provided me with constant reassurance and detailed the care Mum was getting, the reports were accurate and reflected the care and relationship they soon built up. On occasions, I met the carers and they all were good caring people whom I was confident Mum was in safe hands. Yes, you’ve guessed it I highly recommend this team.” We aim to continue this excellent level of quality care and assurrance.
We have a larger team and they have continued seamlessly to deliver the excellent care they were brought in to do. Training is ongoing and we now have complex care trained staff to meet the ever changing needs of our clients and community we serve so we can continue to support people to stay well at home. I want to assure everyone that whatever your care needs if assessed and we can support you, we will deliver.
You will find our postcards around the areas we cover which are Potters Bar, Shenley & Radlett, Borehamwood and Watford. If you haven’t received one please visit our website and call us for an assessment so We can help you stay well at home. Look out for the new team faces on Facebook and Instagram in due course.
